Shipping policy

Shipping

Orders ship from Hawai'i, from Hawaiian Resources Co., the official U.S. importer of Monoi Tiki Tahiti.

United States

• Free shipping on orders of $30 or more to U.S. addresses.
• Orders under $30 ship by USPS. The exact rate is calculated at checkout before you pay.

International

• We ship monoi oils and soaps to most countries by USPS or DHL Express. Rates are calculated at checkout.
• Import duties, taxes or customs fees charged by the destination country may apply and are the responsibility of the recipient.
• Eau de toilette (perfume) ships to U.S. addresses only.

Tracking

You will receive an email with tracking information when your order ships.

Why is my monoi solid?

Genuine monoi is coconut oil and turns solid below about 68°F (20°C), so it may arrive solid or cloudy. That is normal. Warm the bottle in your hands or in warm water and it returns to a clear golden liquid. Learn more.

Questions

Email customer_service@mailorderhawaii.com with your order number and we will help.